Joanna Rose Tuazon (Google Reviewer)
My husband and I recently returned from an unforgettable 8-day holiday in Egypt, organised by Egypt Direct Tours. Our itinerary included visits to Giza, Saqqara, the Grand Egyptian Museum, an overnight trip to Bahariya Oasis, and several days in Luxor.
From the moment we made our initial enquiry, Ahmed was incredibly responsive and patient, answering our numerous questions as it was our first time visiting Egypt. At the time, I was also communicating with another tour agency that offered a similar package for the same price, but we chose Egypt Direct Tours due to Ahmed's exceptional customer service skills. We felt confident that we would be well taken care of, and we were not disappointed.
During our stay in Egypt, Ahmed contacted us daily to check in and ensure everything was going smoothly. He also provided reminders about the plans and logistics for the following day, making communication seamless and hassle-free.
Ahmed's team was equally impressive. We had the pleasure of being guided by Bassam and Yahya, and driven by Yousry and Bogdady. All of them were friendly, professional, and made us feel at ease throughout our journey. Prior to our trip, we had read about negative experiences involving harassment at tourist spots. However, with Bassam and Yahya by our side, we felt shielded from such issues as no vendors approached us when they saw we were with tour guides. This greatly contributed to making our holiday in Egypt a pleasant and stress-free experience.
Special shoutout to Bassam, who was an exceptional tour guide and Egyptologist. Yahya was great too, but Bassam's knowledge and passion for Egypt's history made our trip unforgettable. We also saw Bassam tipping some workers at Giza on our behalf so they wouldn't bother us, which was incredibly thoughtful.
Ahmed and his team made all measures necessary to ensure our trip was comfortable and enjoyable. They were all punctual with hotel and airport pickups, which made our travel experience smooth and stress-free.
Overall, we highly recommend Egypt Direct Tours for their outstanding service, professionalism, and dedication to ensuring a wonderful travel experience. Thank you, Ahmed and team, for making our first visit to Egypt so special!